California Resident Notice at Collection
If you're a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act of 2020, together "CCPA") requires us to provide you with some additional information. This notice only applies to California residents. Note that the rights described here are the same rights we offer all users in our main Privacy Policy.
This notice does not cover information collected from our employees or job applicants — those practices are described in separate policies.
What we collect and how we use it
The table below summarizes the categories of personal information we collect, why we collect it, and who we share it with.
| Personal information | Why we use it | Who we share it with | Sell or share for advertising? |
|---|---|---|---|
| Contact information (name, phone, email) | Provide Services; communicate with you; improve Services; comply with law; prevent fraud | Affiliated entities; service providers; legal authorities | No |
| Customer service interactions (support requests, surveys) | Provide Services; communicate with you; improve Services; comply with law; prevent fraud | Affiliated entities; service providers; legal authorities | No |
| Product usage information | Provide Services; communicate with you; improve Services; comply with law; prevent fraud | Affiliated entities; service providers; legal authorities | No |
| Certificates and forwarded documents (and the data we extract from them) | Provide the Services; extract your CE details; comply with law; prevent fraud | Service providers, including our AI extraction provider; legal authorities | No |
| Network and device information (IP address, device info, interaction data) | Provide Services; improve Services; comply with law; prevent fraud | Affiliated entities; service providers; legal authorities | No |
| Login credentials (username, password) | Provide Services; comply with law; prevent fraud | Affiliated entities; service providers; legal authorities | No |
| Professional or employment information (company, title) | Provide Services; communicate with you; improve Services; comply with law; prevent fraud | Affiliated entities; service providers; legal authorities | No |
| Other information you provide (e.g., profile photos) | Provide Services; communicate with you; improve Services; comply with law; prevent fraud | Affiliated entities; service providers; legal authorities | No |
For more detail, see the "What we collect and why", "How we use AI to process your documents", "Subprocessors we rely on", and "When we access or disclose your information" sections of our Privacy Policy.
Your right to opt out of data sales or sharing
You have the right to opt out of the sale or sharing of your personal information for advertising or analytics purposes.
We do not sell or share your data under the CCPA, and have not done so in the past 12 months.
Sensitive personal information
The CCPA gives you the right to limit how companies use your "sensitive personal information" in certain situations. We do not use or disclose sensitive personal information for any purpose that would trigger this opt-out right under the CCPA.
Financial incentives
If we ever offer financial incentives in exchange for your personal information, we will give you all required disclosures about those incentives at that time.
Your other CCPA rights
See the "Your rights with respect to your information" section of our Privacy Policy for a full list of your privacy rights under California law and how to exercise them.
See the "Data retention" section of our Privacy Policy for information on how long we keep your data.
Shine the Light disclosure
California's "Shine the Light" law gives residents the right to request information about how we share certain personal information with third parties for their own direct marketing purposes.
We do not share your personal information with third parties for their direct marketing purposes.