Cancellation Policy
We make it easy to cancel your account directly from within LogCEC.
How to cancel
Only account owners can cancel — we can't process cancellation requests from anyone else.
To cancel, go to your account Settings in LogCEC and follow the instructions there.
LogCEC: Go to Settings and select delete account, then follow the on-screen steps.
What happens when you cancel
Export your data first. Once you delete your account, you'll immediately lose access and the account will close.
Your content becomes inaccessible immediately and is permanently purged from our active systems and backups within 60 days. We cannot recover content once it's been deleted — we can't restore individual accounts from backups, so export anything you need first.
LogCEC is free, so there's no final bill or billing period to worry about.
When we cancel accounts
We may cancel accounts that have been inactive for an extended period:
- Frozen accounts (from billing failures on a paid Tinker Citadel Service — not applicable to LogCEC, which is free): auto-canceled after 180 days frozen
- Free accounts: auto-canceled after 365 days of inactivity
We also reserve the right to suspend or terminate accounts for any reason at any time, as described in our Terms of Service.